Privacy Policy

Effective Date: 01/01/2025
Last Updated:12/01/2024

At Droplet Vault, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and any other details provided during the booking process.

  • Health-Related Information: DNA samples and related data necessary for testing services.

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process DNA testing requests and deliver results.

  • Communicate with you regarding appointments, updates, or customer support inquiries.

  • Improve our website and services through analytics.

  • Comply with legal obligations (e.g., court orders or USCIS requirements).

3. Information Sharing

We may share your information with:

  • Laboratories: Certified labs for DNA analysis.

  • Government Agencies: For immigration or legal testing, if required.

  • Service Providers: Third-party vendors who help us deliver services (e.g., payment processors).

We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard measures to protect your information:

  • Encrypted storage of sensitive data.

  • Secure transmission of samples and results.

  • Restricted access to authorized personnel only.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing the data we have about you.

  • Requesting corrections or deletions.

  • Opting out of certain data uses.

To exercise these rights, contact us at support@dropletvault.com

6. Cookies and Tracking

We use cookies to:

  • Improve website functionality.

  • Analyze visitor interactions.

You can control cookie preferences through your browser settings.

7. Updates to This Policy

We may update this policy periodically. Please review it regularly to stay informed.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:
Email: support@dropletvault.com
Phone: 844-828-5816