Process for Booking DNA Testing

Step 1: Choose Your Test

  • Visit our website or contact our customer service team to explore the DNA testing services we offer, including:

    • Paternity Testing

    • Immigration DNA Testing

    • Ancestry Testing

    • Sibling/Grandparent Testing

    • Forensic Testing

  • Need Help Deciding?

    • Speak with a Droplet Vault expert for guidance on the best test for your needs by calling 844-828-5816.

Step 2: Book Your Appointment

  • Online Booking:

    • Visit www.dropletvault.com and click "Book Now."

    • Select your preferred DNA test from the list of services.

    • Choose a date and time that fits your schedule.

    • Provide necessary information, such as the number of participants and the type of testing (personal vs. legal).

  • Phone Booking:

    • Call us at 844-828-5816 to schedule your appointment with a customer service representative.

  • Mobile Collection Option:

    • For your convenience, schedule our mobile collection service to visit your home, workplace, or other preferred location.

Step 3: Confirm Your Details

  • After booking, you will receive a confirmation email or text with:

    • Appointment details (date, time, and location).

    • Instructions on how to prepare for your test (e.g., avoid eating/drinking for 30 minutes before a cheek swab).

    • A list of documents required, especially for legal or immigration testing (e.g., government-issued photo ID).

Step 4: Sample Collection

  • On-Site Collection:

    • Visit the Droplet Vault collection site or your chosen mobile collection location.

    • A certified technician will verify your identity using your photo ID and gather your sample using a simple, painless cheek swab.

  • Mobile Collection:

    • Our trained professionals will arrive at your location at the scheduled time.

    • Samples will be collected discreetly and securely.

  • Forensic or Special Cases:

    • For complex cases like forensic testing, additional documentation or special handling may be required. Our team will guide you.

Step 5: Laboratory Analysis

  • Collected samples are securely transported to AABB-accredited laboratories for analysis.

  • Advanced genetic testing techniques ensure accuracy and confidentiality.

  • Chain-of-custody documentation is maintained for legal and immigration tests.

Step 6: Receive Your Results

  • Results are typically available within 3-5 business days. Rush options are available for an additional fee if faster results are required.

  • You can choose how to receive your results:

    • Secure Online Portal: Access your results through a secure, password-protected client portal.

    • Mail: Receive a physical copy of your results.

    • Direct Submission: For immigration or legal cases, results can be sent directly to the requesting agency or court.

Step 7: Post-Test Support

  • Understanding Your Results:

    • Our experts are available to walk you through your results and answer any questions.

    • For ancestry tests, we provide detailed reports, including heritage mapping and migration patterns.

  • Follow-Up Services:

    • Need additional tests or legal documents? Our team can help you schedule follow-ups or prepare notarized results.

Optional Add-Ons

  1. Expedited Processing:

    • Choose rush service for faster results (1-2 business days).

Pricing Transparency

  • You’ll receive a clear breakdown of costs during the booking process.

  • Payment options include:

    • Online payment during booking.

    • Flexible installment plans for certain tests.

Why Choose Droplet Vault?

  1. Convenience:

    • Flexible scheduling with mobile collection options.

  2. Accuracy:

    • Tests are performed in AABB-accredited labs.

  3. Confidentiality:

    • Your privacy is our top priority.

  4. Professional Support:

    • Our team is with you every step of the way.

Contact Us

For questions or to book your DNA test: